[Resolved] Airtel — Give me my money back or fix the problem | |
Hello sir, Recently I have recharged my number [protected] with the Airtel mega saving offer which promises to give instant 10 gb 3g/4g data and other benefits or 12 months.Although I have received the confirmation message but I'm not able to use the service because of the bad speed which is less than 10kb/s.Regarding this I have contacted the customer care many times but they does do anything.Even my 2g data pack on other number gives a 30kb/s speed.I'll add a screenshot to verify my request please look at the speed Was this information helpful? | |
Jul 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 04, 2017 Airtel Customer Care's response Dear Mr. Agarwal, This is with reference to your post, dated 03 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 08, 2017 Airtel Customer Care's response Dear Mr. Agarwal, This is with reference to your post dated 03 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment