Comments
To nodalofficer.har, appellate.kk, airtel_varun.dureja, [protected]@airtel
Was Waiting for your response.
Hello Varun,
As I have been saying repeatedly that :-
1. When I visited your Airtel store, they never mentioned about this security deposit of 1000 etc... and I asked them clearly everything. Otherwise I might have not taken your connection. as I am using my Tata Photon connection, I might have taken the additional one.
2. We submitted the Xerox three times (a. During application, b. When your member visited our home; c. Again the store asked to come and submit the Xerox)
My concern is, before selling the dongle/device - why you guys don't mention all these things - that Airtel will raise some new concept of first saying Negative address and then asking for this Security deposit.
Again I want to make it very clear that I am not going to pay any security deposit, as it was not conveyed to me when I visited your store.
Either you have to give me this post paid connection, or else I have been asking to take my Device back and refund my money.
Overall, this is the most bitter experience that I am having, and I am not in town, else by now the situation might have been different for Airtel...
-Tapan
Was Waiting for your response.
Hello Varun,
As I have been saying repeatedly that :-
1. When I visited your Airtel store, they never mentioned about this security deposit of 1000 etc... and I asked them clearly everything. Otherwise I might have not taken your connection. as I am using my Tata Photon connection, I might have taken the additional one.
2. We submitted the Xerox three times (a. During application, b. When your member visited our home; c. Again the store asked to come and submit the Xerox)
My concern is, before selling the dongle/device - why you guys don't mention all these things - that Airtel will raise some new concept of first saying Negative address and then asking for this Security deposit.
Again I want to make it very clear that I am not going to pay any security deposit, as it was not conveyed to me when I visited your store.
Either you have to give me this post paid connection, or else I have been asking to take my Device back and refund my money.
Overall, this is the most bitter experience that I am having, and I am not in town, else by now the situation might have been different for Airtel...
-Tapan
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1. Since One month I have been following with mail communication with "nodalofficer", "appellate" IDs.
2. They are continuously harassing us, saying that if you need the connection then you have to keep Rs1000 as security deposit.
3. Previously, When I visited your Airtel store at Cambridge layout, Bangalore store, they never mentioned about your security deposit etc... Instead they told that to buy this Dongle paying Rs2300 and immediately you will get your connection within 24 Hours. We have taken our Original IDs (Adhar card, SBI Address proof, Gas connection book with address, DL and photo). But they took only Adhar Xerox.
4. I was said that I have to pay Rs 650 monthly as post paid for this 3GB data (+ 3GB as some offer).
After few days of follow up, now they are saying that my address is Negative and so you have to pay Rs 1000. But Why Negative???? I have all documents in place !!!
I never guessed these harassment from Airtel, otherwise I might have not taken your connection. as I am using my Tata Photon connection, I might have taken the additional one.
I never faced these kind of issues in my past and never heard about something called Negative address and with this terminology, Airtel will be forcing us to keep money with them after selling their Dongle, knowing that after selling the device we cant do anything... isn't it ...?
Again I want to make it very clear that I am not going to pay any security deposit, as it was not conveyed to me when I visited your store.
Either you have to give me this post paid connection, or else I have been asking to take my Device back and refund my money.
Overall, this is the most bitter experience that I am having, and I am not in town, else by now the situation might have been different for Airtel...
-Tapan