[Resolved] Airtel — Got cheated by airtel 3g plan | |||||
Made a 3g recharge for 264 rs. Plan info was given as 2gb data valid for 28 days but after recharge I got only 1gb data also got a message from airtel stating that Extra benefit of 1053 has been credited. But nothing has been credited. Can airtel solve this r else I will make this as big issue. I'm a premium customer of airtel, even after t arrival Jio I stick together with airtel but what I got from airtel is increased rate and finally got cheated also. Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 22 January 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 January 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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