Airtel — grievances - call drop and network issue

Address:

560093

Dear sir,
I am using airtel connection number : [protected] for almost last 10 years.in a recent time i am facing lots of network and call drop issue. The complain of the same was raised in the month of december 2017, but it was not solved till date. But bills are coming as it is. Every time i raised the complain they are saying working on it and without checking with me internally they close the complain. The technical team never visited me to check the issue. When i put the connection in lte / gsm/wcdma i am getting only 4g not call, when i am putting it in wcdma/gsm i can make only calls not net or data. No one from airtel visited me till date.
Now i am travelling they are going to block my call as i have decided not to make the payment till my problem is resolved.
Airtel is cheating the customer like this.
Request you to kindly look into the matter.

Thanks and regards..
Debmalya ghosh
[protected]