[Resolved] Airtel — Gsm postpaid

Vijiya Laxmi Yadav

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh, 500018

I used Airtel GSM POSTPAID internet purpose under the tariff plan. I paid the bill according to the plan every month. But year it charges higher according to the plan. I asked about the bill but told extra usage bill. That month I was not used the internet properly due to network problem. So continuesly 2-3 months charging same extra. So I was not paid that. So they disconnected the services. Now after one year of duration I got the mail from airtel paid that due bill otherwise proceed legally. What can I do please guide me.

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Jan 21, 2017

Complaint marked as Resolved

Not resolved still I have a issue. Customer executive called me regarding the issue but that time they have a server problem due to this every time they tell call you later. But issue still is there.

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Jan 21, 2017

Updated by Vijiya Laxmi Yadav My issue is still not solved regarding the postpaid bill overcharges.