[Resolved] Airtel — Gsm services in name of 4G | |||
Recently Airtel is advertised some big words "4G network", "fastest network" blah, blah, blah. But in reality airtel is getting worst day by day. Earlier my phone was working on atleast 3g. But after this Airtel 4g my phone is working on EDGE or GSM. When i filled a complaint, every one says its tower issue. But no one resolves it. When i checked by myself the illegal airtel towers were removed from our area. So the Airtel has just only changed the text of network to 4G on some phones they have not done anything rather then advertising. Airtel does not know the standards of 4G. Was this information helpful? | |||
Jun 12, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 29 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 29 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 07, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 29 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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