[Resolved] Airtel — Had and several channels not working and fraud done by your staff | |||
On 29 May complained to customer care. All hd and several other channels not working, engineer. Ansari naseem on checking informed lmv not working and charged 150rs +845 fr the part, did not give receipt saying airtel will mail the receipt.later I checked the tv, channels were still not working, several days and. Calls later Ansari came checked the dtv on terrace saying new lmv not working, several complaints later raj Shukla your senior executive rudely says entire Mumbai and mah is not getting hd channels and engineer will come only when it's sunny, filed a complaint again today, engineer saif Ali sorted the problem saying Ansari has never put a new part, it is the same old part.i would like my money refunded along with a months refund for both tvs and compensation for all the mental stress including being on hold for minimum 15 minutes on every call .on complaining to supervisor AbhiShek mishra after listening to the entire complaint he says he cannot help us in any manner. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Yadav,
This is with reference to your post dated 22 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 22 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 22 June 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd