[Resolved]  Airtel — harassed customer

Address:

Chennai, Tamil Nadu

my cell no.[protected]. originally this phone was under prepaid scheme and continuous persuasion by your executives, I changed over to postpaid. within three days of activation of postpaid, Iam fed up with services and some sort of cheating. one AKILA from Air tel office claimed to be EKATUTANGAL, CHENNAI from phone no[protected] liaising with me and she sent a executive to me, who handed over a SIM and taken Rs 300/. without giving me a receipt. on query he informed me that the amount was for security deposit. then my phone had a balance of Rs 179/ or in prepaid sheme. Now Iam surprised to find a message after three days of change over from pre paid to postpaid, bill dt 12/12 for Rs 164.90 is generated and it will reach you shortly. Now iam at loss that for one day use that is changed over only on 11/12, you levy me Rs 164.90.My use cannot be more than Rs 20-30 or so . I tried to get info from 121 but it gives bhashan that i neither have patience nor time to listen. I tried to contact on phone no.[protected] and no one responds in that phone for the past three days your executives did not explain any thing except they took a signature of mine on a blank form. I find no transparency in dealing with the customer I therefore, decided to quit from post paid and change to pre paid if not i would like to change over to other operators to stop this sort of harassment and pl direct one of your executive to contact me immediately.