[Resolved]  Airtel — Harassing the customers

Address:

Mumbai City, Maharashtra

Because of a very poor service of the the network of Airtel, i decided to port out to Idea Celular which happened on 23rd Sept. I had paid all the bills till the last billing cycle and am ready to pay the the bill amount which got generated from 9th sept to 23 rd sept provided i get a copy of that. I have repeated called the customer care and as per their suggestion, visited the nearby airtel gallery 2 times during my working hours but was highly disappointed and frustrated because of the false promises of the staff. Somebody is saying to send a mail to some id to get the copy and somebody else is saying we have taken a request and you will get the hard copy within 5 days. As such the bill amount is very high which is just not possible. Because of this copy of the bill, my entire travel expense of 80k is stuck now and i am going through a real financial crunch. If i wont pay the credit card bill of my business travel within the time, they will also charge a penalty which will be very high. Over and above everything, the frustration and the irritation cause by the different version of the staff of the same company is beyond all description. Need a copy soft copy of my last bill and compensation of Rs.10000 for all these trauma which i have gone through and definitely some punishment to airtel for harassing the customers like this.