[Resolved] Airtel — Harassment being done by Airtel Agents | |||||
Firstly airtel created wrong bills which were not in line with the offers informed at the time of connection than they agreed to revert the charges but till date they haven't credited the same on top of that they have added late payment charges and than disconnected my number. Now their recovery agents are harassing using abusive language but they are not resolving the issue. Was this information helpful? | |||||
Feb 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 21 December 2016. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 December 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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