Airtel — Harassment by Airtel - by Manaf

Address:

Mumbai City, Maharashtra

I had 799-MH plan active on my no. i.e. [protected] that gave me 35 packs, few airtel executives came to my company informing that 899-Corp plan will give me 45 packs. I requested for the plan but they activated 35 packs in 899. I was paying 100 rs extra without any extra benefit. I protested and wrote a mail to appellate, they realized the mistake and told me they will activate 45 packs in 899 next month since airtel does not allow more than one bill plan change per month. Next month when i wrote the mail and requested them to fulfill the promise, they refused saying its not possible. The next day they agreed again but two days later they again refused. Then i told them to activate my old plan i.e. 35 packs in 799, the appellate activated that plan on 30/06/2015 but disable my 3g service. After writing several mails, finally after 15 days they realised the technical mistake at their end. Then i received 3 months bill with lot of mistakes, i was charged on the basis of wrong bill plan. I told appellate about it and they promised to give me 1000 waiver in next bill and told me to pay the remaining amount. After next bill got generated, i wrote a mail to them but they refused to give me waiver and today i got a disconnection alert from airtel. For last 3 months i have been harassed by Airtel.