Airtel — harassment w.r.to disconnection of account

Address:

Pune, Maharashtra, 411037

It all started with me requesting airtel digital TV team to assist with reallocation of my set top box since I moved to a new place. Inspiteof numerous follow ups no one turned and engineers gave reasons like I can't come today, I am on leave, etc. This matter was not escalated by the airtel support team and this while nonsense went on till 4 days. Finally I requested for disconnection of my account because this was not the service I expect. For last four days again I'm struggling to get my account disconnected and terminated completely. Customer service says u will get a call from back end team. I've been waiting for four days but have got no call. The reason I'm following up for disconnection is because the airtel sales guys keep calling four times a day and harassing to recharge the account inspite of raising request for disconnection. Airtel is beyond being bad.