[Resolved] Airtel — Harrasment by Relationship Centre | |||
I have been not using my Airtel sim and wanted it to be deactivated. Since i am out of the country for the last two months my wife has been continuously going to the Airtel relationship center's in Kolkata to get my number deactivated. They are always creating new problems and saying we cannot deactivate the number, without the subscribers presence even though i have authorised my wife to deactivate the number on my behalf. She carries all the documents they ask for and still they are always asking that the subscriber be present or some problem or the other. From the last two months, they have been charging my rental amounts and sending me bills. I just want the amounts reverted and the number deactivated. The number i want deactivated is [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 17 June 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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