Airtel — Hd setup box not working properly - id [protected] (Airtel digital tv)

Address:

Kolkata, West Bengal, 700061

Reference: airtel digital tv hd setup box - id [protected]

I would like to lodge a complaint regarding my aforementioned airtel hd setup box service. It has not been working properly since few months. Please note the following:
1. There is a massive disturbance in all channels. Pictures get distorted or it get freezed for few seconds or a minute. The reception of network is not good. Sometimes it got blank.
2. Please be informed that this not an issue of bad weather. This problem has been occurring since few months even in best of the best weather..
3. Not only me but all my neighbors of same building are facing the same problem. (For eg. Mrs. Bandyopadhyay id [protected], etc) there is a common antenna for all.
4. We have complained several times to local airtel partner i.E. Mr. Debargar of "m/s anfield dth" but of no use. First we were informed that technicians are busy and cannot attend call for few weeks. Then we were informed that your mother company is not listening to local airtel partners. Your technician visited us couple of times but he could not solve the problem. He even changed (Upgraded) the setup box of my neighbor (Mrs. Bandyopadhyay id [protected]).
5. We are tired of complaining. It very harassing and unprofessional.

We want immediate action against such unprofessional company who does not believe in after sales service.

Reagdrs
C chhawchharia
+91 [protected]