Airtel — Hello Tunes not getting switched off

Address:

Fatehgarh Sahib, Punjab

Dear Sir, I am having an airtel prepaid mobile number [protected] which is having hallo tunes extra services for continuously few months. I have been trying to get rid of this nuisance called hallo tunes for last few months but every time i go through the process of failing one number after the other as per instructions given after dialling 198, at the end the voice always say we are unable to serve you this time and i have no further way to go to. even SMS sent to given number is not delivered . Are we being duped.? Are you still fleecing customers and thats how you keep your company afloat, buying companies in kenya and nigeria and flying in private jets where garib aam aadmi is paying through his nose for your mis adventures. See what happened to SAHARA group chairman, he is still behind bars. Pls deactivate all extra services and deactivate hallo tunes. I just want to use it for dialling and calling . Hope you would be kind enough to oblige. Regards Ajay