[Resolved] Airtel — HIndi outgoing message in Karnataka | |||
Zero balance outgoing call messages are coming in the Pakistani language Hindi. Please change to Kannada/English alone. There is no need of the Pakistani language Hindi in Karnataka. This type of Pakistani language Hindi imposition non-sense from Airtel needs to stop. Please see this video and end your Hindi imposition disgrace immediately. Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 13, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 12 September 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 12 September 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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To the Airtel 'service' team, in reality disservice team: Akanksha Singh
When a customer complaints, you DONT NOT NEED to ask his credentials like Phone number. YOu need check the complaint detail. When out of balance message is only present in Pakistani language Hindi, IT IS YOUR DELIBERATE ATTEMPT TO INSULT INDIAN LANGUAGE PEOPLE.
Please change your messages to Kannada/English in Karnataka, Tamil/English in TN, etc. Sticking of that Pakistani language Hindi everywhere is.
Dont pretend you dont understand that telecom voice messages like out of balance voice prompts are occuring only in Pakistani language Hindi.
Airtel happans to be one of the biggest champion in imposition of the Pakistani language Hindi. Get your homework straight and correct the voice messages to the proper language, Kannada in Karnataka etc.
OR ELSE LOSE MORE CUSTOMERS.