[Resolved] Airtel — Hopeless service in4G internet | |||
I have placed the complaint on 18-Aug, and the same was closed without giving the resolution, once again I gave the complaint on 22-Aug, - where they said to change the settings which I did, they said they will send the tech person to resolve this but no one turned up. When today(10-Sep) I am checking the complaint status it was closed, so today spoke to person, they wasted my 1 hr time without giving the solution they also said that they have raised the ticket - F[protected], where they sent the msg that the issu e is been resolved. Such a stupid team without training they will keep them to give the service. I am been with Airtel from past 12years . But now this issue has harassed me mentally, speaking to new person everytime and wasting 1hr every time when we speak to them . So please help me out from this. Where I have the internet issue not able to browse any websites or use access my mails. But I can use only WhatsApp. Today also they told it will take more than 72hrs of time to resolve but I have lost my hope with this. Was this information helpful? | |||
Oct 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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