[Resolved] Airtel — Hot chillies | |||||
Hi this is kumar. When i woke up in the morning i received a message stating that $$ HOT CHILLIES service has been [protected]@Rs99.0 for 30days. Txn ID N[protected], 22Jun16 08:42. Service will be renewed after validity expiry. To use, Click http://180.179.103.247/opat/sub/?id=1172 (browsing charges apply).To deactivate, Call or SMS STOP to 155223.For more services, call 56789 or click http://56789.airtel.in $$ . Ftwe seeing this I deactivated the service. Later i called to customer care and asked him, He said YOUR AMOUNT WILL NOT BE REFUNDED., BUT I will deactivate this service. I told him that I've stopped it. According to your customer care service executive he cant help me becoz the service is from hot chillies and the money cant be refunded. I told him that i didnt opt for any service., but he refused to refund the deducted amount rs.99. More Important he said that he has no record to my previous communication... Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 22 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 05, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 22 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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