[Resolved] Airtel — Hot Chillies Service

hitesh kashyap

from Atraulia, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:	www.airtel.in

Hi,

Airtel Fraud with customers by activating 3rd party services. While i am browsing Internet suddenely a page open in which highlighted. If you are 18+ click on the below button. When i clicked on link a msg on my smartphone comes from hotchillies that Rs-35 had been deducted from your account for activate hot chillies on your smart phone. To deactivate the service please msg STOP to 155223. I send sms immediately by typing STOP but today again i recieved msg that my service is renewed. Balance deduct again!! It's mental harassment to customers. Today i call to customer care but they refuse to refund money and laughing on Call. Very disappointed with these type of Fraud. After call i recived the below msg. Please take a strict action againt airtel to activate useless third party services without any confirmation notice.
(((Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is RMPTO[protected] registered on 18-aug-2016 23:41)))

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Sep 22, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

Airtel Customer Care's response Dear Mr. Kashyap,

This is with reference to your post dated 19 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

4Imran4

from Hyderabad, Telangana

I called Customer Care stating network issue I was not receiving a incoming calls.Spoke to Pawan Kumar who is manager was saying there is no issue from our end nd hanged up saying thank u for calling airtel (Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CICPL[protected] registered on 25-dec-2017 23:22)
Service is too pathetic