Airtel — huge amount of charge on airtel postpaid mobile without any usage.

Address:	700156
Website:	Airtel

Hello sir,

I am airtel postpaid customer. My airtel number is 759504*
My current plan is rs 99 and i have 100 local minutes and 90 std minutes free as per the existing plan. I dont have any internet plan activated in my account and neither it support any internet.

But, airtel postpaid has generated an amount of rs 460 on my airtel mobile when i am having free 77 minutes left in my local talk time and free 73 minutes left in my std quota. It should be only rs 99 + gst as per my current usage since i am left with free quota minutes still left with me for my current month usage

Please find the snapshots for my current plan and current usage and help me on resolving this grievance. Airtel customer care is of no help since helpline never redirects me to any customer representative for complaining on this issue. Pleas help me to solve this.