Airtel — I am complaining about dth digital tv

Address:

New Delhi, Delhi

My airtel digital tv acc no is [protected]. We are using four connections of airtel dth in our home since last two years.in september 4th i upgraded one of my set top box to airtel digitel tv. They charged rs 1500 for new box and they took away my old box. Since very first day remote is not working and on our continuos complaints the remote was exchanged twice and even the set top box was replaced with new airtel digitel tv set top box. But till today date 23/10/2017 the problem remains the same and the remote is not working. We want normal set top box back which we had before upgradation and want back our money. It is such a harassment from airtel side