Airtel — I am complaining about poor resolution to a complaint on DTH connection

A complaint was raised on May 18, 2021 about non-functioning of our DTH live TV. A complaint number was promptly issued as [protected].
After repeated complaints to the helpline and several emails to [protected]@airtel a very standard and unhelpful response is got each time an email is sent to know status of complaint.
The matter rests as it is without a resolution in sight. We are extremely unsatisfied and are going to directly proceed to cancel all the Airtel services as soon as possible. While you may scramble to resolve the issues after this email, but, it will hardly matter as we have made up our mind to have nothing to do with Airtel services going forward.