[Resolved] Airtel — I am complaining about sms service is not working - regarding this issue

VENGAT ESAN

from Bengaluru, Karnataka

Address:

632503

I have got my new airtel sim card instead of, i am missed sim card on yesterday.Sim card is activated but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]

I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is so difficult for me to change the no.In all respective places where i have provided...please solve this problem as soon as possible.

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May 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Airtel Customer Care's response Dear Vengat,

This is with reference to your post, dated 22 April 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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