[Resolved]  Airtel — I am complaining about the Airtel call drops & Network issues that I am facing at most of the major / Prime locations in Pune

Address:411028
Website:www.cusomercomplaints.in

As a part of Corporate connection, we are using Airtel network and facing the Signal issue at most of Prime / Major locations across Pune. I am talking about the outdoor locations only and forget about the inside of Office & home network. due to this, Lot of call drops (personal & business calls) and signal strength shows full but if any of my colleague calls me it says that the number is not reachable even with full signal strength. After raising Multiple complaints with Airtel, inspite of responding or addressing my complaints or concerns they are straight away closing the complaints. As a mob, we thought to Port out of Airtel and we want Airtel to address this concern as no one should face the issue. Coming to billing part, they are looting the customers like any thing, bill amounts are generated wrongly and if we chack the bill thoroughly and call the customer care then the excess amount they have charged would be waved off. Kindly note that this is not individual problem, majority of Airtel customers across the pune are facing this issue and to be sorted out immediately.
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Oct 9, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 2 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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