[Resolved] Airtel — I am complaining about the wrong commitment done by company person | |||
This is regarding the commitment made by the company person in april 2017. The bill of my number ie [protected] is pending of rs, 2700/- and he told me to deposit 2300 and rest of the amount will be deducted from your account. The same amount not posted yet and my number is barred due to non payment of 6th june bill for which due date is 21st june. If company had deposited rs 2300/- in my account why should they don't post the waiver committed in same account simultaneously. Now due to the late fees waiver is pending in my account they barred my outgoing and telling us that this is your fault. I did not understand what company wants from their customers. Kindly sort the matter at the earliest and open my outgoing. Was this information helpful? | |||
Jul 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 17 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 June 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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