Airtel — I am complaining about your airtel store person

Address:

Gurgaon, Haryana, 122001

Actually my father's phone was lost so me and my father went to airtel store which is in sector 14 gurgaon haryana. Then a madam attend our complain. My father need a new sim so he gave her the document he needed. And then she activated the sim and she said it will be activated in with in 4hrs and we left the store. And after one week of giving the sim that sim was not active yet now and now i we went to store she is saying that sim was worng your have to come again then we activate the sim. What the # is this. If she dont know the process why you aitel guys gave her a job. If she dont have sim she have to simply say no.