[Resolved] Airtel — I am facing hell lot of network problems | |||
This is to the big shots of Airtel company. You guys really need to pay attention to your customers complaints. I complained twice regarding the network issues I am facing. Its been two months n still I am facing the same problem. I am addressing this to big shots of Airtel company coz when I went to the Airtel office in my area I was not attended well. I dnt know what u people pay those girl for. They sure have the beauty to attract customers eyes but am not sure if they have brain or courtesy to attend the standing customer coz when I told them i have recently shifted to the city and m facing network issues. So do I need to get a new card the reply I got was, so? The reply a customer would expect would be, may I know the place u were staying.? Or something like that. And she was more interested in the lady companions outgoings I guess. I am really pissed off as I dnt get network properly. And u guys showoff big big adds on TV. All fake..??? Also I recharged internet two days back of 3 GB n no doubt I used it but still I did not use it to an end that I m left with less then 1200 now...n am not understanding why. I waited for two months for some important in the network but NO...NOTHING... U know what...the hell with ur company... M changing my card and company... Sorry for being this rude but I am completely pissed off with u people and ur fake promises and no proper solution of anything. Thank you. One more thing. Even as m typing I have no network and I am in my room. Just to send u this bloody complain I will have to go in my balcony in this cold. And for your information I have tried more then 5 times to send this msg to u but either it's asking to input valid Verification code which I am doing by the way or saying sorry the service is currently down. Please try later. Seriously to hell with ur pathetic service. Thank you. Was this information helpful? | |||
Jan 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 4 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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