[Resolved] Airtel — I am getting disturbed by airtel recovery team for number[protected] | |||
Hello Airtel Team, I am being disturbed by your recovery team from 08/02/2016 to till date. The billing is incorrect whereas my connection was closed by 22/01/2016 but the bill reflects till 09/02/2016 which is incorrect, I have asked many times to correct the bill and send the revised one. It did not happen, instead correcting the bill your recovery team started calling me and threating and disturbing multiple times a day. This is really serious, if I continue to get the disturbance on my mobile number I will file a complaint with Indian Penal Court with the help of my lawyer. My verbal complaint to the recovery team was not actioned, as this is my written statement over email to Customer support and marking to Nodal Officer and Appellate. I am responding to your official calls but then why am I getting disturbed like this. Here is the following call history, I will be submitting this to TRAI and any other officials for that matter. Here is the list of calls I got with number and time stamp, [protected][protected]:10:43 [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]: [protected][protected]:12:30 [protected][protected]:11:12 [protected][protected]:14:52 [protected][protected]:17:38 [protected][protected]:13:51 [protected][protected]:14:03 [protected][protected]:15:32 [protected][protected]:10:53 [protected][protected]:10:45 [protected][protected]:13:33 [protected][protected]:15:28 [protected][protected]:15:14 [protected][protected]:17:05 [protected][protected]:18:08 Hope airtel looks into this as serious matter and stop this nuisance. -Lokesh G Was this information helpful? | |||
Jan 17, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 07, 2016 Airtel Customer Care's response Dear Lokesh, This is with reference to your post dated 24 February 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards, Anil Sachdeva airtel presence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post dated 24 February 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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