Airtel — I didn't receive any connection but still there is a active connection with my information.

Address:

Bengaluru, Domlur Layout, KR Colony 7th main road, 560071

I booked for an airtel broadband connection but there was no airtel xstream fibre in my area so I requested for cancelation. So, no broadband connection was given to me as I request the airtel sales agent for cancelation. I also called airtel customer service few times for cancelation and they were gave me false information that it will be cancelled in a day and I will get refund.

But then my connection got activated although there are not broadband connection was given to me.
I called airtel support multiple times then they issued an cancelation but now they are telling me to wait for 45 days for refund. Without getting anything now I'm waiting for my money that I gave to airtel.
These people are doing unethical things and looting people money.