[Resolved] Airtel — I don't understand what the hell is happening with airtel

Manojkumar Mohite

Address:

Pune, Maharashtra

I don't understand what the hell is happening with airtel.
I have given document to airtel executive on 26th December 2013 and still my
connection is not get converted in prepaid.
Executive's mobile number is [protected] / [protected].
Mahendra Kumar or Gauri has sent him to collect the document.
My postpaid connection is still activated and you are converting it.
Remember I will not pay any bill as I am not using it any how.

1. Request date: 26-Dec-2013
2. Area / Location of the airtel Relationship Centre: Agent has visited my
place Balewadi (Pune).
3. SIM number:[protected] HLR-1
4. Amount paid as deposit and start fee (Only for prepaid to postpaid): NA
5. Receipt number (Only for prepaid to postpaid): Not Given Any receipt.

Till date nothing is happening. They are not cancelling as well as converting mobile number.

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Jan 3, 2017

Complaint marked as Resolved

Verified Support

Jan 10, 2014

Airtel Customer Care's response Dear Mr. Mohite,

This is with reference to your post dated 09 January 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Comments

Manojkumar Mohite

I have gone to ARC Aundh, Pune.
Now they are saying my prepaid conversion request is with Shapein Communication.
This is really bullsheet.
Now I am not interested with Airtel. Do whatever you want to do because I am tired now?

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Mohite,

This is with reference to your post dated 09 January 2014..

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33