Airtel — I have applied for Broadband connection on 01.10.2022 and made payment of Rs 3004 but not installed till now

I Aragonda Thulasi from Gudur, Nellore District, Andhra Pradesh I have applied for Broadband connection on 01.10.2022 and made payment of Rs 3004 on the same day Mr Venkatesh is an executive collected my KYC also but not installed till now after payment done I received a text message that "Hi Aragonda Thulasi, your BB installation appointment with order ID 21-[protected] has been confirmed. Our Engineer Vinod Kumar ([protected]) will visit your place on[protected]T08:00:00 for the installation process. In case, you wish to reschedule your appointment, click (link: https://airtelwork.com/appointment-detail/?product=TELEMEDIA&taskId=db86bc02b582...⇄ after that I called Mr Vinod and other executive Mr Venkatesh. They are postponing to give connection to my home now they are not lifting my calls