Airtel — I have charged 9K for internet just for one month which i haven't used | |||
Airtel Connection (corporate – KPIT Technologies) & Relationship number is [protected] Billing tenure - 2nd of every month to 1st of coming month. Plan details - INR 299 Monthly 1500 local calls 500MB data And around 600 local sms Issue briefing – On 7th April 2014 I have utilized 125MB of the provided data & suddenly on 11th April 2014 it shown I have consumed 880MB data & again on 12th April 2014 it was shown that I have consumed 1.1 GB of Data (sms were received postcompletion of my data plan). Airtel provides me with 2G connection with a max speed of 70 Kb/Ps in which I cannot download more then 100MB data in a day while as per customer service records I have downloaded more then 650 MB in 3 days which is bizzarely possible. My bill generation date is 3rd of every month but I have'nt received the bill neither its showing online. Bill amount of INR9, 219.44 is just posted yesterday while the details are still not available. There is a technical glintch as per my understanding I want it to be rectified at the earliest. Please help me in this Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 12 May 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
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Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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