Airtel — i have punished with deduction of around 500/-

Address:Bellary, Karnataka

on 17 dec 2013 amount of around 500/- deducted without any reason, after that next day by 7:30 am i have called customer care & lodged a complaint, so those people told that rectify & refund full amount. on 18th of dec 2013 i have called customer care plenty of times those people are told till evening 4 pm. on 19 th also i have received call from some 4 to 5 people with different numbers. they are told that your mobile is activated 3G on 17th dec 2013 by 4 pm. so you have been charged, another people are told Rs. 9 pack has been activated for that reason its happened, nobody is interested to refund my balance... so finally some body has called me from: +91 [protected] some lady called me and told that your mobile is not activated any net facility so you have been charged, after that i replayed her my mobile is recharged by Rs. 199 pack of 2G and its 2GB its recharged on 03/12/2013 and its valid till 01/01/2014... then she is not agreeing & not possible to refund... after that serious issue only i mailing you... so please take a serious action on the issue. daily this people are cross checking me around more then 10 times. each and every body is different type o[censored]nsatisfactory reasons giving.
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Namaste Mr. Kumar,

This is with reference to your post dated 19 Dec. 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Kumar,

This is with reference to your post dated 19 December 2013.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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