[Resolved] Airtel — I m not able to use my data plan for last 40 days | |||||
As I am not able to use my data plan of2999 properly for last 40 days and have complained so many times but on every complaint I receive a sms that you problem Will be seen in next two days and all that. But it is still there, now I get the highlighted display of exceeding of my data plan. What is this going on can't understand. Now I request your kind self to please see to it or deactivate my plan so that I be saved from another bill cycle which is again a burden to me now. It has happened in past bill also that I was billed by Rupees 3000/- . I know the same Will be repeated and another bill will be sent to me. Now if it happens again I will go to the consumer services to complaint against Airtel services. I m sending a screen shot of the answer of a cord which I use to see my data usage is enclosed. Was this information helpful? | |||||
Mar 25, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 13, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 February 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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