Airtel — ignorance in service

Address:

Khordha, Odisha, 751006

Last month suffered with same issue, informed via mail and also to customer care. This month also suffering with the same. As unable to pay against my bill and it is displaying that my number is not a post paid number. After many follow up and many calls to customer care, still waiting for the service.
Airtel is still repeating the same. I dont know why are they ignoring to serve.