[Resolved] Airtel — Ignoring customers | |||||
The airtel team is not at all giving me any response. When go for cash payment they tell only cards are allowed. And when i tried to convert my number from postpaid to prepaid they asked me to bring my last bill summary. I receive it through my mail but they are telling this is not what we want. They want a bill which has some code in it. But they are not sending any such bills. Is this what you tell you are the best network? Was this information helpful? | |||||
Aug 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 16 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 16 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment