[Resolved] Airtel — Illegal bill payment | |||
I hold airtel account [protected] for the past 10 years. I have the post paid connection for 4 years. I changed to 549 in december 2016 for my infinity plan. Now the same plan has been reduced to rs 499, but my billing was rs 549. Though the cost of the plan has been reduced but still billed as per old rates only. No information from the company but we have keep on asking for the offer every day. Was this information helpful? | |||
May 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 1 Comment | |||
Comments
499 infinity is new plan with same 549 benefits. change the plan to 499. or change plan from myairtel app, on plan tab.
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