Airtel — illegal deduction of rs.23 from my airtel prepaid account without my consent

Address:

9A/1 Amman Koil Street, Abatharanapuram, Cuddalore, Tamil Nadu, 607303

Airtel has lost its credibility. Unable to withstand competition from JIO, it is fleecing its customers, especially the prepaid customers. Why should Airtel expect me to recharge my prepaid number before the close of the validity period ? I may not need its services for a few days, or I may wantonly plan to recharge after a week or two. Why should Airtel deduct Rs.23 from my main balance, to extend the validity by 28 days, and that too without any voice, sms or data benefits ? Does this not amount to cheating and fraud ? Trai should take up this issue immediately and show Airtel its place. My another surprise is how the telco companies arrived at 28 days validity ? If I have to recharge on the 28th day to avoid the deduction of Rs.23, my validity starts from that day itself, effectively bringing the validity period to 27 days. How corrupt these corporates have become ?