[Resolved] Airtel — I'm complaining about the charge that is not applied

Avery T Dkhar

from Sambalpur, Odisha

Address:	793001
Website:	My airtel app

I used the my airtel app to recharge my shillong mobile number [protected]. The recharge was of rs.501 with 5gb data. Money was deducted from my bank account but no recharge, as the page said "something went wrong". Neither money nor recharge, i got nothing i want a refunded asap or applied 5gb data
I have sent the screenshot of the money deducted.

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Jul 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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