Airtel — i'm complaining against a customer care service person who gave me wrong information regarding unlimited offer

Address:530041
Website:customer care service

I called to your customer care person today in the morning around 8:30 from the number [protected] and i clearly asked him about unlimited airtel to any other networks amount details he told me, for 149 their is offer for unlimited aitel to any other network for any airtel number. Again i clearly mentioned him that i have to do recharge to my dad's number. He told me that this offer is for any airtel number. I have call recording also. Then i recharged to my dad's number but it only get airtel to airtel unlimited calls offer. This was second time i am facing this issue. I called to your customer care again but they are simply saying their is no such offer to your number and its not our mistake. This is not the correct way of providing service. This made me to loose my cool. So i request you to solve my issue as early as possible.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Thank you for solving my issue. Good response from you airtel.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information