[Resolved]  Airtel — Immediate removal of Airtel BroadBand Junction Box

Address:560043
Website:in.airtel.com

Dear Sir,

My brother had already raised a complaint with regard to below issue in May, 2016 however it is still not resolved. Complaint status shows as resolved, however I do not see any result on our complaint.

It is with regard to Airtel Broadband Junction box (Box# KTN-0505) right in front of my house in Kasturi Nagar. It was installed in front of my house without my approval. Infact I requested Airtel worker not to put it there. However they just installed it one fine day when myself and my family was not at home. It is not at all convenient for me due to below issues:
1. I cannot park my four wheeler properly in front of my house
2. People just throw waste near it which is not at all safe for myself and my family
3. Rats keep on coming out near by that box which is again unhealthy.
4. My neighbours utilize the space in frontof my house near that box to park their 2wheeler which is not at all acceptable.
Hence I request you to look into this issue AS SOON AS POSSIBLE and remove the box at the earliest. If i do not see any response or positive response/action from your end, I will escalate the issue to BDA Authority.

Regards,
Raghavendra Shettigar
House# 233, 1st BC Cross, East if NGEF Layout,
Kasturi Nagar, Bangalore- 560043
Mobile# [protected]
email id: raghu.[protected]@gmail.com
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Jan 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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