[Resolved] Airtel — Improper service on line shifting

Mohamed Ansari m

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

Hi, Since last 3 years I'm using Airtel with proper service, but I don't think the same service is providing now. I requested to shift my connection on 28th Jan 2014, from Velachery, Chennai to Pallikaranai, Chennai. When I contact customer care they said he having problem with the piller and its going to be fixed within 3days but its not fixed, for such kind of issue we already informed to them 1month before for the feasibility check, after their confirmation we shifted our office to the new location, even they placed a connection box in our apartment after our permission, but finally he saying we don't have a feasibility to provide the new connection. What is the solution for this?.

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Jan 2, 2017

Complaint marked as Resolved

Verified Support

Feb 04, 2014

Airtel Customer Care's response Dear Mohd. Ansari,

This is with reference to your post dated 04 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mohd. Ansari,

This is with reference to your post dated 04 Feb. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33