[Resolved] Airtel — Inappropriate email subject as warning/non-friendly ivr system | |||
I noticed that whenever i receive email bills from my airtel postpaid number, the subject of the email states "[warning: message encrypted]your airtel bill for mobile number: 9xxxxxxxxx, bill date: 12-may-2016, airtel account:xxx-xxxxxxxxx" Why is it... A warning for your customer to know that it's your monthly bill that you have to pay by the end of your due date and its just for your information that you have to pay this bill that got generated today??? Second, when i call from malaysia on your so called post paid premium service customer care number, +91-[protected], i only get 2 options, 1. Apply for your new number or 2. Number portability... That's all??? What about other options?? Airtel what has happened to you? I had been using your services and the same number under airtel postpaid for 16 years now... Your customer service has gone completely to drain. Fix it please... I have big disappointment with your customer service... And next time i'll come to india i'll get my mobile services ported to other mobile service providers. Airtel has to keep a check on their pathetic customer service from many years now and correct... And stop losing their loyal customers. A Was this information helpful? | |||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 16 May 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 2 Comments | |||
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My sim is locked suddenly .
I am using this for past 8years. I need PUK code to unlock
How to get i do not know
I am using this for past 8years. I need PUK code to unlock
How to get i do not know
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I recharged with a scheme of 1rs. 1gb 4g data...and my data balnce is only showing 40 mb whats thiss...give me tha rest of data...
Airtel this is really wrong...
I will port my sim to any other