Airtel — incoming calls are not working, internet is not working & plan changed 2 months back but still continue with previous one.

Address:

140604

Dear sir/mam,

This is regarding my mobile no. [protected] on the name of dinesh kr suri. No incoming calls received except reliance numbers from 25/07/17. Lodged compliant/ reference no. 78324312 on 2/8/17 at 22.32 hrs. Till date no action has been taken & no firm reply from your end received. Visited personally on your zirakpur out let in evening for the same problem on 4/08/17 but all in vain. No result.

My internet services are also not working from 5/8/17.

Changed my plan to 499 from 999 from last two months but still it is reflecting 999 plan.

Fail to understand how you deal with your customers. We are facing problem & no one is bothered & giving us no solution. Very poor services of airtel. We are facing problem from last four months for signal drooping during calling. No solution.

May i know to whom i have to contact for a solution or i have to port my number.

Very poor service from airtel.