[Resolved] Airtel — Incoming calls being charged even after roaming top up

shekharsmn

from Ghaziabad, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

Ph No - [protected] I recently moved to Delhi and I am continuing with my number which is registered in Kolkata region. I had recharged my number with the roaming pack on 10th June worth INR 84 (transaction details attached) which entitles me to get free incoming calls. Still, I am being charged for each incoming call that I receive. I tried calling their customer care but it always is busy and I have no idea how much more time (and my money) will be spent before this comes into their attention.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Related Airtel reviews

View all 54499 Airtel Reviews

Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Shekhar,

This is with reference to your post dated 22 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd