Airtel — incorrect bill - international roaming pack

I have been charged on incorrect pack. I had called the customer care to deactivate my international roaming pack on 28 July morning. They have still charged me for it saying it got activated in 3 mins of calling.
How is it possible for the international roaming pack to get activated within 3 mins of calling if the call is made from inside India in bangalore.

Total bill is extra by Rs 4000 approx.
Please look into this issue.
I have been using my number for around 8 years now and don’t expect this kind of service from airtel
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Sir my operation reference number[protected].i have done wrong recharge... My phone number on which I have done recharge [protected].plz refund my money as soon as possible.
Hello, I am living in Rajendra Nagar, Nanded (MH)
Airtel signal issue is a big problem here.
Always signals are dropping, and hard to make phone calls.

Please help ASAP

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