[Resolved] Airtel — Incorrect bills and fraud from airtel for illegally charging for services | |||
Hi i am himanshu saxena, currently using [protected] airtel number. i am maintaining this number from last 4 years and it is only after porting it pune region i am facing problems of incorrect bills from airtel. they charged me like anything even though the services of airtel in pune is pathetic and most of the time my phone network shows out of reach and not in use. Still i was paying what ever bills airtel was charging considering that it is a big telecom vendor and you can not though of fraud from them. but got shocked and surprised when checking to my netbanking details and the amount i paid to airtel for the services i am using through my number [protected]. they charging me twice for the porting in one of the bills. secondly they are chariging me for the services which i never asked for. though a service of roaming is activited in my cell, they charge roaming amount on my number and put some 700 bugs in my bill. This is really a big fraud to the customer for charging illegally more than what is supposed to charge. I am mentally harassed and i really want airtel company to be punished for this crime. Even though i raised a complaint in the customer care cell but these people do not even entertained me at all, and every time they kept my call on hold for more than an hour that is the biggest humiliation. at last when i don't find any way to get these things resolved, i raised a disconnection request for my airtel number. The request number is 70198128. Please take appropriate action against airtel company and please waived off my bill for what great humiliation and fraud i suffer from the hands of airtel. Thanks & regards, Himanshu saxena [protected] Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Mr. Saxena, This is with reference to your post dated 7 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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