[Resolved]  Airtel India — Airtel router password issue

Address:	110070
Website:	airtel.in

Our Wifi has stopped working and when we have complained to Airtel, It was found that there was faulty router and person from Airtel visited our home to change faulty router.
While configuring router, He has not set the password and not even inform us that the password is not set. However we asked to set the same old password we were using.
With in Couple of days, I have lost around 25 GB data. We come to know only when we received message for whole data consumption.
When we called customer care to get password change on 18/04/2016, they have told that Password is not set.

From 18/04/2016 I am continuously following up Airtel on mails and calls. They are not answering and telling there is no fault of them.

I am attaching image of my mail in which I asked questions and their reply.

COMPLAIN NUMBER : 66807124
Airtel account number [protected].
Please compensate the lost I had bear because of fault of your company's
person at the earliest.