Airtel India — airtel services not available on my postpaid:[protected]

Regarding no services available on my postpaid connection.
I am using[protected] in home wifi device at my registered address in sector 23 a, gurugram. Services are not available since 8th october, 2017.
Have got my complaint registered on oct 11th, till date no resolution has been provided and services are not accessible.
- the only favor done by customer service is waiver of rs 250/-, which i am not convinced with.

I am not convinced with the resolution, as my plan cost is rs. [450/- + taxes]. Why should i pay even a single penny to airtel, if i am not receiving any of the promised services from them?

I have submitted my complaint to nodal officer delhi [nodalofficer. [protected]@in. Airtel.com] as well, but no resolution or services have been received. Thereafter, i had received a call today, from +[protected] [airtel team member, sangeeta] who informed, she can't tell me by when can airtel resolve my query.

I prefer working from my home and my job is highly dependent on internet services. Due to this technical fault and inability of resolve the issue, i have to visit places to earn bread and butter, even when my health does not allow me. This irresponsible behavior of airtel is causing financial losses and is disturbing my health and piece.

As the desirable solution, i want airtel not to bill me for the entire period, i have not been able to access my services and apology letter for the inconvenience.