Comments
This is my lead id [protected].. However I still havent received any resolution from Airtel
No positive response received from Airtel..
Pathetic experience..
They say they are trying to reach me on my contact number and its unreachable..
However my phone is constantly reachable and accessible by other people
Pathetic experience..
They say they are trying to reach me on my contact number and its unreachable..
However my phone is constantly reachable and accessible by other people
Going to be a week since I posted my complaint on consumer forum still I have got no call
Below is the mail which I got from Airtel representative..
I have still not received any call from them..
Please refund my full money back.
[protected]Original Message[protected]
From: adi.[protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 01/06/2016 09:06:24 PM
Subject: Re: [|BAL|Ref31775734|] LEAD ID: [protected].
I was supposed to get a call back max by 24th May..
If you have such a slow speed in processing request, atleast you should inform
your customer so that he cools check the urgency of his requirement and proceed
as per that..
From: Aditya Mishra ;
To: ;
Subject: Re: [|BAL|Ref31775734|] LEAD ID:
[protected].
Sent: Wed, Jun 1, 2016 3:29:53 PM
So just to get a cal from Airtel representative I have to wait for 2 more days..
In that case please proced with refunding my money back.. I would definitely
move to some other operator
Thanks and regards
Aditya Mishra
:+91-[protected]Email: adi.[protected]@yahoo.com / [protected]@gmail.com
Save a tree...please don't print this e-mail & any documents unless you really
need to
On Wednesday, 1 June 2016 2:19 PM, "[protected]@in.airtel.com"
wrote:
Dear Aditya Mishra,
Greetings from airtel!
This is in reference to your email regarding delay in providing new airtel
connection.
We apologize for the inconvenience. As per our records, your previous concern
for delay in providing new airtel connection is in progress and your reference
number is 68439928. Let us assure you that the same would be resolved by 11:30
AM on[protected].
Our executive will explain the procedure for obtaining the new connection
(which may involve a feasibility check at your location), and also provide
details on available bill plans along with preferred numbers.
Preferred number is subject to availability and pricing.
The maximum bandwidth available at your area will be confirmed by our sales
executive during the call following the feasibility study and appointment for
installation of the new connection will then be sought based on your
convenience. Please note, installation of connection at your premises is
subject to feasibility. Please quote the reference number in any future
correspondence.
For further queries, please do email.
Best Regards,
Keerthi S
Service Specialist
airtel
I have still not received any call from them..
Please refund my full money back.
[protected]Original Message[protected]
From: adi.[protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 01/06/2016 09:06:24 PM
Subject: Re: [|BAL|Ref31775734|] LEAD ID: [protected].
I was supposed to get a call back max by 24th May..
If you have such a slow speed in processing request, atleast you should inform
your customer so that he cools check the urgency of his requirement and proceed
as per that..
From: Aditya Mishra ;
To: ;
Subject: Re: [|BAL|Ref31775734|] LEAD ID:
[protected].
Sent: Wed, Jun 1, 2016 3:29:53 PM
So just to get a cal from Airtel representative I have to wait for 2 more days..
In that case please proced with refunding my money back.. I would definitely
move to some other operator
Thanks and regards
Aditya Mishra
:+91-[protected]Email: adi.[protected]@yahoo.com / [protected]@gmail.com
Save a tree...please don't print this e-mail & any documents unless you really
need to
On Wednesday, 1 June 2016 2:19 PM, "[protected]@in.airtel.com"
wrote:
Dear Aditya Mishra,
Greetings from airtel!
This is in reference to your email regarding delay in providing new airtel
connection.
We apologize for the inconvenience. As per our records, your previous concern
for delay in providing new airtel connection is in progress and your reference
number is 68439928. Let us assure you that the same would be resolved by 11:30
AM on[protected].
Our executive will explain the procedure for obtaining the new connection
(which may involve a feasibility check at your location), and also provide
details on available bill plans along with preferred numbers.
Preferred number is subject to availability and pricing.
The maximum bandwidth available at your area will be confirmed by our sales
executive during the call following the feasibility study and appointment for
installation of the new connection will then be sought based on your
convenience. Please note, installation of connection at your premises is
subject to feasibility. Please quote the reference number in any future
correspondence.
For further queries, please do email.
Best Regards,
Keerthi S
Service Specialist
airtel
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54508
Pending
0
Resolved
21959
View all 54508 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
My contact number is [protected]